Well I didnt think this would be my first post of 2008! Welcome to my 2008 blog by the way!!
We arrived home from Clare to find out that our internet wasn’t working. Not a sausage out of it.
The following day we rang the provider, they gave the usual, move the box into different rooms etc etc, been there and done that. So they said that they had already boosted the signal and that there was nothing more they could do, that perhaps there was a new electrical device in the house that was interfering with the box (no) so they couldn’t think of anything else that was stopping the broadband from working. All we can think of is that maybe our neighbours have something thats interfering with it.
So, we have decided to go with another broadband provider, but this will take 10-15 (working!) days.
So, my friends, thats my status at the moment, sorry if you are emailing me/commenting and I’m not getting back to you too quickly on things. Using my folks PC at present for this.
oh yeah- and bridesmaid dresses- check!
Hmm,
I am calling them liars. Having worked for broadband technical support… the reasons they gave you are rubbish, sounds like they have dodgy lines coming into your place and are unwilling to own up to their shoddy hardware and upgrade it to last century already… Its almost time to replace the newer stuff with fiber optics anyway, the company are probably trying to avoid having the cost of updating the connection to being up to date with stuff from 20 years ago as they might be implementing fibre optics at some time in the future.
Electrical device interfering with your broadband signal? WTF? Never heard of such a thing. Wireless interference perhaps, that does actually happen, are you being served through a wireless router? (broadband to router, router serving house with signal) Change the broadcast channel and see if that helps (send me an email with model number of router and I will send you back instructions). Move anything metal from between the router and the receiving device (lappy), metal causes interference. Got fish? if tank is between broadcast (router) and receiver (lappy) then the water may interfere…
As for electrical interference, sounds like bullshit to me. I always make sure I get employee id numbers for any support staff I speak to so that when I end up circling back for a third or fourth time I can quote their id to their boss to report their lack of support and overwhelming amount of bullshit. Its times like this that I wish I were there so I could lay some smack down on their arses on your behalf (I know you are fully capable but I could blast any bullshit out of the water with a – ehm, no thats not true, ehm no tried that shenanigans)
Comment by haff — January 14, 2008 @ 10:51 pm
Sorry to hear that! Hope it’s sorted soon.
Comment by Worsted Knitt — January 28, 2008 @ 8:55 pm